Minnesota State University, Mankato

Hall Director

August 2017 - February 2022

Managed 8 apartment buildings with up to 375 students living in 3-5 person units as a part of a public/private partnership; often working independently as the sole professional staff member on-site at the Stadium Heights apartments
Trained, supervised, and evaluated 12 Community Advisors (CA) and 4 desk assistants annually
Managed the summer apartment housing operation including hiring and training of summer staff and implementing processes for interim moves and check-in/check-out
Coordinated occupancy of the 8 apartments through student check-in, check-out, room changes, and break housing
Created data tracking systems for events, service utilization, and ongoing student housing moves
For the 2020-2021 academic year, supervised an additional 8 CAs working in a traditional style residence community
Planned weekly large-scale events for all students living in 2 residence communities, following risk management guidelines as appropriate and implementing COVID-19 safety mitigation strategies during the COIVD-19 pandemic
Identified and implemented strategies to assist students demonstrating behavioral concerns in being successful at Minnesota State University, Mankato
Developed, implemented, and evaluated a new community development model each semester that focused on helping all students build connections, get involved, and achieve success
Served as a conduct hearing officer, adjudicating cases through a formal disciplinary process
Proposed, piloted, and implemented an initiative to staff a front desk for the Stadium Heights apartment community
Responded to crisis situations on a campus of 2,800 students as a part of an on-duty rotation
Managed and tracked a $10,000 operating budget
Conducted a rebrand of the Stadium Heights Apartments brand identity, creating uniform marketing guidelines
Led weekly student staff meetings and one on ones- incorporating group development and training
Advised the Stadium Heights Council- providing on-going leadership development to emerging student leaders
Ensured advising and counseling of students regarding academic, personal, roommate, and mental health issues
Utilize institutional software systems daily: Maxient, StarRez, MavConnect, and Presence

Adjunct Instructor

August 2019 - December 2021

Taught First Year Seminar (FYEX100) to first year students conditionally admitted to the university & enrolled in the Maverick Success Program to aid in their success at the University

Projects/Committees

CA Selection Committee (Fall 2019 - Spring 2020, & Fall 2021 - Spring 2022)

2021-2022 – chair of committee – led implementation of mid-year hiring and academic year hiring processes driven by a focus on developing practices around a commitment to the diversity, equity, and inclusion of candidates
Developed & implemented student staff recruitment campaigns to intentionally recruit student staff candidates from across campus to ensure a large, diverse pool of candidates
Evaluated candidates’ knowledge and skills with an emphasis on building connections and diversity

Student Behavior & Conduct Committee (Summer 2021)

Developed and coordinated HD orientation conduct training sessions for new conduct hearing officers'
Developed and implemented CA staff training sessions related to student behavior, issues and concerns
Reimagined & redeveloped the conduct hearing officer binder

Hall Director Orientation Committee (Summer 2021)

Coordinated and implemented a 2-week HD Orientation on-boarding experience for incoming professional staff

Grad Recruitment & Selection Committee (Fall 2020 - Spring 2021)

Reviewed the Residential Life employment web pages and recommended strategies to improve recruitment efforts
Prepared publication and promotional/marketing materials for grad recruitment, enhancing strategies to market the position to undergraduate students without traditional in-person options available due to the COVID-19 pandemic
Coordinated application review, scheduling screening interviews, and scheduling finalist interviews

Department-Wide Assessment Project (Fall 2020 - Spring 2021)

Coordinated department-wide assessment efforts related to COVID-19 quarantine/isolation housing and Drop & Go early move in strategy

Community Development Committee (Summer 2020 - Spring 2021)

Coordinate the development of a refreshed department-wide community development model (including more consistent staff expectations) that considers impact, prioritizes individual CA/resident connections, and helps all students build connections, get involved, and achieve success
Created a new department-wide initiative called “MavChats”, where CAs focus on weekly individual interactions with their residents in order to support all student’s personal success and persistence at the University

Staff Training & Development Committee (Summer 2018 - Fall 2020)

Summer 2020 – chair of committee – charged with the redesign and development of training practices that continually adapted to new policies & procedures developed for the COVID-19 pandemic
2019-2020 - chair of academic year subcommittee for ongoing staff training & development
Coordinated 2-week fall trainings and 1-week winter trainings for professional staff & 68 CAs
Implemented comprehensive assessments for each fall training, winter training, and mid-semester ongoing training

Hall Director Professional Development Committee (Summer 2019 - Summer 2020)

Researched positions that would be considered the “next step” for an entry level professional
Identified core competency areas for entry level professionals to develop in
Created a Professional Development Workbook to assist entry level professionals in planning and tracking their personal professional development
Evaluated and updated the workbook in Summer 2020

Stomper Stops Committee (Summer 2019 - Summer 2020)

Facilitated the continuation of the Stomper Stops program where Residential Life staff and campus partners go door-to-door in the residence Communities to see how students are doing, serve as a resource to campus, and to serve as a vehicle to get answers to questions about their collegiate experience
Coordinated all aspects of program including establishment of event goals, marketing to and training of volunteers, and residential life marketing materials and assessment of the program

New Student Orientation Summer Advising (Summer 2018 & 2019)

Advised undecided students on what courses to take in their first semester in order to explore potential majors

Winter Welcome Week Committee (Winter 2018 & 2019)

Winter 2019 – co-chair of committee – led a team of 8 professional staff members from multiple campus departments in planning & implementing 8 days of Winter Welcome Week activities for 2,800 residential students and up to 12,000 off campus students
Managed and tracked a $3,000 budget